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Customer Service
To reach our Customer Service and Order department, please call: (800) 919-4142.
- Holiday Shipping & Delivery
- Shipping Charges and Restrictions
- Privacy & Security
- Returns & Replacements
- Updating Account Information
- Holiday Shipping & Delivery
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For Arrival By Standard Delivery Thanksgiving 11/15 Thanksgiving (Canada) 11/08 Hanukkah 12/09 Hanukkah (Canada) 12/09 Christmas 12/15 Christmas (Canada) 12/12 - Shipping Charges and Restrictions
- Indian River Groves charges a flat shipping rate of $10.95 per item. Shipping rates for purchases with multiple delivery dates (ie.: Month Club, First and Last Pick gifts) will incur the flat rate shipping cost per item to be delivered.
- Due to the high cost of shipping, we do not ship to Alaska or Hawaii. We ship only within the 48 contiguous United States of America and Canada. Gifts typically arrive 10 - 14 business days from time of order.
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As of December 12th, 2011, we can no longer guarantee Christmas Delivery to the following states: CA, LA, TX & AZ. Fruit delivered to these states must go through a special fumigation process before shipping. This process may delay the delivery of your holiday selections.
- We discontinued citrus gift shipping into Arizona for the season due to fumigation requirements.
- Privacy & Security
- Indian River Groves recognizes that your privacy is important to you and is committed to maintaining and using your information responsibly. IndianRiverGroves.com uses cookies to maintain the state (session) of your visit, and to improve the performance of the shopping cart system. No personally identifiable information is stored, including user names and passwords. If your browser is set to reject cookies, you can still browse the site but will be unable to take advantage of online ordering and our personalized gift services.
- Returns & Replacements
- Your total satisfaction is always guaranteed. This means that you must be pleased and delighted with your Indian River Groves purchase…and so must anyone you choose to honor with a gift. Should it happen that you or your friends are not pleased and delighted, we will make it right with an appropriate replacement or refund.
- Updating Account Information
- IndianRiverGroves.com allows you to change or modify your online personal information by visiting your personalized "My Account" page. Simply login, then click on "Edit Your Account".
